FAQs

🔹 1. Are your crystals genuine and ethically sourced?

Yes! All our crystals are 100% natural and ethically sourced from trusted Chinese suppliers. We handpick each piece for its energy, clarity, and quality.

 

🔹 2. Do you ship to the USA?

Absolutely! We Ship Worldwide. We ship directly from China to all U.S. states using secure and trackable logistics channels.

🔹 3. How long does shipping take from China to the USA?
 • Standard Shipping: 7–12 business days
 • Express Shipping (Optional): 5–8 business days
(Delays may occur during peak holidays or customs clearance.)

🔹 4. How much is the shipping cost?

We offer flat-rate shipping for most U.S. orders. Your final cost will be calculated at checkout based on weight and shipping method.

✅ Some orders qualify for free shipping—watch our homepage banner for updates!

 

🔹 5. Will I have to pay customs or import duties?

         NO!

🔹 6. How can I track my order?

We send you a tracking number via email as soon as your order ships. You can track it on our Track Order page or via your courier’s website.

🔹 7. Can I return or exchange my order?

Yes! If you receive a damaged or incorrect item, contact us within 7 days of delivery. Please include your order number and photos of the product.

🔹 8. How can I contact customer support?

We’re always here to help.
📧 Email: ayantech996@gmail.com
💬 WhatsApp: +92-3106868535
We respond within 24 hours (Mon–Sat).